“Enquiries get lost between your inbox, website forms, and notes.”
What we doWe set up a simple CRM so every lead has an owner, a status, and a next step.
Custom software & business support
Your problem.Our solution.
We build websites, SaaS products, custom systems, and custom AI. We also automate workflows, support Amazon stores, provide virtual assistance, and edit videos and short clips for your business.
Type your problem or pick one below. A suggestion appears straight away.
What we’d do
Taking new projects this month
- Clear scope
- Agreed deliverables
- A practical handover
OverviewThis week
New enquiries24+6
Follow-ups due7today
Orders tracked132+18
WRWebsite redesignNew
CPClient portalIn discussion
ITInventory toolScheduled
AutomationsRunning
Runs today48+12
Time saved3.5htoday
Errors0none
Website form → new lead in CRM
Confirmation email sent to customer
Follow-up reminder set for Tue 10:00
Weekly report building from 3 sources
StoreToday
Orders32+9
Listings updated12today
Messages open3reply
Ceramic mug setLive
Bamboo cutting boardIn review
Travel bottle 750mlPrice updated
Experience behind the support
5years in
Amazon support
Amazon support
3years building
custom systems
custom systems
Tools we work with
- Amazon Seller Central
- Shopify
- Google Workspace
- Zapier
- Make
Chosen to fit your problem, or built around the tools you already use.
Sound familiar?
Six problems we fix for small businesses.
Pick the one closest to yours. Each button opens an email with the topic filled in, so you only add a line about your business.
“Your team copies the same details between apps every day.”
What we doWe automate the hand-offs between your forms, apps, and email, so the data moves on its own.
“Your website doesn't explain what you do, and nobody gets in touch.”
What we doWe build clear, responsive pages that explain your offer and make contacting you easy.
“Your Amazon listings and orders need more hours than you have.”
What we doWe handle listings, catalog updates, and customer follow-ups, backed by 5 years of Amazon experience.
“Admin work eats the time you need for customers.”
What we doA virtual assistant takes on your inbox, calendar, research, and data entry, for the tasks you agree.
“You have hours of footage and no time to edit it.”
What we doWe turn your recordings into short clips, full edits, and product videos ready to post.
01What we do
Software, automation, and hands-on support.
Eight services in three areas. Start with the one that fixes your biggest problem first.
01
Software & Websites
Websites and web apps for the way your business already runs.
Custom software & SaaS
Web applications built around the way your business works.
- CRM, inventory & booking systems
- Client portals & reporting dashboards
- SaaS accounts, permissions & billing
3 years of custom system development
Discuss softwareBusiness websites
Clear, responsive websites that help people understand your offer and get in touch.
- Company websites & landing pages
- Service pages & enquiry forms
- Website updates & ongoing care
02
Automation, AI & Systems
Less copying, chasing, and repeating the same steps.
Workflow automation & AI
Connect the work between your forms, apps, email, and team.
- Lead capture, routing & follow-ups
- App connections & API integrations
- AI-assisted replies with human review
Business systems & processes
Practical systems for assigning work, tracking progress, and handing it over.
- Task boards & responsibility tracking
- Operating procedures & shared documentation
- Reporting templates & handover checklists
Custom AI solutions
AI set up around your business, your information, and the way your team works.
- AI assistants that know your products & FAQs
- Website & support chatbots with human hand-off
- AI tools for listings, reports & replies
03
Amazon & Business Support
Day-to-day help with your store, your admin, and your content.
Amazon & e-commerce
Listings, catalog, orders, and customer messages, handled for you.
- Product titles, descriptions & listing updates
- Catalog organization & order tracking
- Customer enquiries & follow-ups
5 years of Amazon experience
Discuss Amazon supportVirtual assistance
Admin tasks you agree on, done reliably every week.
- Inbox, calendar & appointment management
- Online research & data entry
- Customer replies & document updates
Video editing & clipping
Short clips, full videos, and product edits made from your footage.
- Clips for Reels, TikTok & Shorts
- YouTube & podcast editing
- Product & promotional videos
02Custom software
Custom software you can try right here.
Three examples of the systems we build: a CRM, stock tracking, and bookings. They run in your browser with sample data, so go ahead and click around.
Sample data. Features and integrations are agreed for each project.
Leads
2 new · 1 in discussion · 1 scheduled
New enquiry
- Website redesignWebsite form
- Booking toolEmail enquiry
In discussion
- Client portalReferral
Scheduled
- Inventory toolReferral
Drag a card to another column, or use its arrow to move it on.
Inventory
2 below reorder level
- Mailer boxesPKG-014 · reorder below 25Reorder
- Shipping labelsPKG-022 · reorder below 40In stock
- Packing tapeSUP-031 · reorder below 12Reorder
Use − and + to ship or receive stock. Status updates when an item crosses its reorder level.
Today
2 of 3 appointments confirmed
- Discovery callOnline meeting
- Project reviewOnline meeting · reminder sent
- Team handoverOnline meeting
Select a status to confirm an appointment or mark it as awaiting a reply.
Illustrative workflow
An enquiry comes in. The next steps follow.
- 01
Website
A customer submits your form.
Collect their name, contact details, and request.
- 02
Software
A lead record is created.
Save the enquiry in your CRM with an owner and status.
- 03
Automation
A follow-up is scheduled.
Send a confirmation and create a reminder for your team.
- 04
Virtual assistance
Your team handles the reply.
Respond to the customer and update the lead record.
Video editing & content clipping
More from your footage.
From a single edit to a batch of clips. Choose the kind of content you need, and see how we can help.
Clipping & repurposing
One recording. A series of highlights.
Turn podcasts, interviews, webinars, and streams into focused clips that make sense on their own.
ReelsTikTokYouTube Shorts
- Content clipping / clip farmingFind the useful moments and build a batch of short videos from your recording.
- Hooks & readable captionsShape the opening, trim pauses, and add captions and branded overlays.
- Covers & platform formatsCreate cover images and resize edits for the channels you use.
- An organized content batchReceive clearly named files and a posting plan for your approved clips.
YouTube & podcast editing
Keep the substance. Refine the delivery.
Bring structure and pacing to your longer videos, from conversations and tutorials to recorded presentations.
YouTubePodcastsRecorded lessons
- Structure & pacingTrim unwanted footage and arrange the material into a clear, watchable sequence.
- Audio & color cleanupBalance speech levels, reduce distracting noise, and correct inconsistent color.
- Titles, captions & overlaysAdd the on-screen details that help your audience follow along.
- Thumbnails & final exportsPrepare a cover image and the agreed video formats for publishing.
Product & promotional content
Show the product. Make the message clear.
Use your product footage to explain what you offer, show how it works, or introduce something new.
Product demosLaunch videosSocial promos
- Product & demo editsArrange your footage around the features and details you want to show.
- Branding & key messagesAdd your titles, brand elements, and a clear next step for viewers.
- Versions for your channelsPrepare portrait, square, or landscape versions as agreed in your brief.
- Covers & delivery filesKeep final edits and cover images organized and ready to publish.
Scope, quantities, revisions, and delivery date agreed before editing.
- Your footage & brief
Tell us the audience, style, and formats you need.
- The edit & your feedback
Review a draft against the scope we agreed.
- Ready for your channels
Receive approved edits, covers, and organized files.
5years of
Amazon experience
Amazon experience
Amazon & e-commerce support
The work behind your storefront.
Hands-on support for the daily work behind your store, from listing updates to customer follow-ups.
- Product listingsTitles, descriptions, and product information.
- Catalog upkeepUpdates to keep your product records organized.
- Daily store supportOrder tracking and customer follow-ups.
In-house project · this website
This website is our own project.
- The problem
- A broad range of services needed a clear structure and an easy way for visitors to enquire.
- What we built
- Visible service cards, working software examples, a responsive layout, and a project brief that prepares an email.
- The result
- The page you’re on. Try the examples above to see how it behaves.
Results
Real results. Names kept private.
Many of our clients prefer to stay anonymous, so we describe them by business type, never by name. Every result and quote here is real and shared with permission.
[PASTE RESULT, e.g. 45 min → 5 min]
[PASTE CLIENT QUOTE, one to three sentences, exactly as they wrote it]
[PASTE CLIENT QUOTE]
03How we work
Know what you’re saying yes to.
Before the work begins, we agree on what we’re solving, what we’ll deliver, and who’s responsible.
- 01
We listen first.
Tell us what’s taking up your time, where work gets stuck, and what you need to improve.
- 02
We agree on the work.
A clear scope, responsibilities, and deliverables. Agreed with you before the work begins.
- 03
You can put it to use.
We put the solution in place and guide you through the handover, so your team knows how to use it.
Pricing
Flexible pricing, agreed together.
There’s no fixed price list. Tell us your budget and what you need, and we’ll shape the scope to fit. Nothing starts until you agree to the price.
One-off project
A fixed quote
For a website, a custom system, an automation, or a batch of videos. One price for a clearly agreed scope.
- Scope and deliverables in writing
- Larger work split into stages
- No surprise extras
Price: negotiable
Ongoing support
A monthly plan
For your Amazon store, virtual assistance, or regular content. A set number of hours or tasks each month.
- Hours or tasks agreed up front
- Adjusted as your needs change
- One point of contact
Price: negotiable
Small tasks
Pay as you go
For one-off fixes, updates, and short jobs. A good way to try working with us first.
- Quoted before we start
- Pay only for what’s done
- Easy to move to a plan later
Price: negotiable
Work with us anonymously.
We don’t list our clients, show your store, or share your results without written permission. We’ll sign your NDA, and you can enquire without giving your business name.
Before we begin
Common questions before you email.
You can start with a problem, a rough idea, or a task you need help with.
Can we start with just one task?
Yes. Start with a specific need: a website update, an Amazon listing, a booking tool, or a repetitive workflow. We’ll agree on the scope of that work before taking it further.
Can you work with our existing tools?
Tell us which tools you use and where the work gets stuck. We’ll review the integration options and explain what can be connected, automated, or built around your current setup.
What does Amazon support cover?
Product titles and descriptions, listing updates, catalog organization, order tracking, and customer follow-ups. We bring five years of Amazon experience to the tasks agreed with you.
Explore Amazon supportHow much does it cost?
Every price is negotiable. Tell us your budget and we’ll suggest a scope that fits it, as a fixed quote, a monthly plan, or pay as you go. You agree to the price before any work begins.
See how pricing worksCan I stay anonymous?
Yes. Tick “Keep this confidential” on the form and we won’t name you or your business anywhere. We’ll sign an NDA if you ask, and for store work we use a limited user account you create for us, never your password.
What should I include in my message?
A little about your business, what needs to work better, and the outcome you have in mind. Include your existing tools, a budget, or a target date if relevant.
Send your enquiry04Contact us
Bring us the problem. Let’s work on the solution.
Need software, a website, automation, Amazon support, a virtual assistant, or video editing? Tell us what you need help with.
Prefer to talk? Book a free 10-minute call